{"id":1235,"date":"2023-04-14T18:03:23","date_gmt":"2023-04-14T18:03:23","guid":{"rendered":"https:\/\/polis.consulting\/?p=1235"},"modified":"2025-09-03T15:32:37","modified_gmt":"2025-09-03T15:32:37","slug":"salesforce-social-studio-saiba-tudo-sobre-o-fim-da-plataforma","status":"publish","type":"post","link":"https:\/\/polis.consulting\/en\/salesforce-social-studio-saiba-tudo-sobre-o-fim-da-plataforma\/","title":{"rendered":"Salesforce Social Studio: saiba tudo sobre o fim da plataforma"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1235\" class=\"elementor elementor-1235\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da513f0 e-flex e-con-boxed e-con e-parent\" data-id=\"da513f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd4f1a elementor-widget elementor-widget-heading\" data-id=\"0bd4f1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Salesforce Social Studio: saiba tudo sobre o fim da plataforma<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80292ca e-flex e-con-boxed e-con e-parent\" data-id=\"80292ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71f5fdf e-con-full e-flex e-con e-child\" data-id=\"71f5fdf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d7615d elementor-widget elementor-widget-text-editor\" data-id=\"7d7615d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O Social Studio, ferramenta de gerenciamento de m\u00eddia social da Salesforce ser\u00e1 descontinuada, de acordo com a empresa. A previs\u00e3o \u00e9 que os clientes perder\u00e3o o acesso em 18 de novembro de 2024 ou ao final do contrato.<\/p><p>Voc\u00ea sabia que a Polis Consulting tem as solu\u00e7\u00f5es perfeitas para potencializar sua estrat\u00e9gia de marketing digital e maximizar seus resultados nas redes sociais?<\/p><p><strong>Como representante oficial das plataformas Brandwatch, Hootsuite e Socialinsider,<\/strong>\u00a0l\u00edderes no mercado global, oferecemos as melhores ferramentas para gerenciamento de redes sociais, social listening, benchmark, SAC e muito mais.<\/p><p>Tudo o que o Social Studio tem, mas com muitos mais recursos para estrat\u00e9gias digitais completas com budget que cabem no or\u00e7amento da sua empresa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a05e90a e-con-full e-flex e-con e-child\" data-id=\"a05e90a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b08d081 elementor-widget elementor-widget-html\" data-id=\"b08d081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"zf_div_0FmkgaKtVS2aTVi5Fmnc-JXEK_Pef9IJ2TSn2mEXD6U\">\r\n<\/div>\r\n<script type=\"text\/javascript\">\r\n(function() {\r\n\ttry{\r\n\t\tvar f = document.createElement(\"iframe\");\r\n\t\t\r\n\t\t\tvar ifrmSrc = 'https:\/\/forms.zohopublic.com\/polisconsulting\/form\/SocialStudio\/formperma\/0FmkgaKtVS2aTVi5Fmnc-JXEK_Pef9IJ2TSn2mEXD6U?zf_rszfm=1';\r\n\t\t\r\n\t\t\r\n        try{\r\n\t\t\tif ( typeof ZFAdvLead != \"undefined\" && typeof zfutm_zfAdvLead != \"undefined\" ) {\r\n\t\t\t\tfor( var prmIdx = 0 ; prmIdx < ZFAdvLead.utmPNameArr.length ; prmIdx ++ ) {\r\n\t\t\t\t    var utmPm = ZFAdvLead.utmPNameArr[ prmIdx ];\r\n\t\t\t\t    utmPm = ( ZFAdvLead.isSameDomian && ( ZFAdvLead.utmcustPNameArr.indexOf(utmPm) == -1 ) ) ? 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Outro recurso utilizado na Salesforce \u00e9 o social listening, funcionalidade oferecida tanto pela Brandwatch como Hootsuite. Al\u00e9m disso, a plataforma possibilita o gerenciamento de conte\u00fados no Facebook, Twitter, LinkedIn, YouTube, Instagram e Pinterest, por exemplo.<\/p><p><strong>Aten\u00e7\u00e3o!<\/strong>\u00a0Com o\u00a0<a href=\"https:\/\/socialstudio.radian6.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">fim da venda de licen\u00e7a do produto<\/a>\u00a0e tamb\u00e9m atualiza\u00e7\u00f5es do Social Studio como parte da desativa\u00e7\u00e3o, a empresa pretende excluir todos os dados de clientes. Neste momento \u00e9 fundamental a busca por alternativas que potencializem estrat\u00e9gias digitais.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18ecb71 e-flex e-con-boxed e-con e-parent\" data-id=\"18ecb71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-694126c elementor-widget elementor-widget-heading\" data-id=\"694126c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conhe\u00e7a nossas solu\u00e7\u00f5es de Social Media Management\u200b\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bad3fe elementor-widget elementor-widget-heading\" data-id=\"0bad3fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9 a sua chance de garantir um padr\u00e3o internacional de gerenciamento<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fd7bd0 e-flex e-con-boxed e-con e-parent\" data-id=\"7fd7bd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9e6a5 elementor-widget elementor-widget-heading\" data-id=\"ff9e6a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Brandwatch | Social Media Management\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7af263 e-flex e-con-boxed e-con e-parent\" data-id=\"e7af263\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f25e9ea elementor-widget elementor-widget-text-editor\" data-id=\"f25e9ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Brandwatch, plataforma n\u00famero 1 no mercado global de consumer marketing intelligence, \u00e9 l\u00edder em monitoramento de redes sociais (social listening), que faz uso de intelig\u00eancia artificial para interpretar e analisar conversas online.<\/p><p>A plataforma permite a obten\u00e7\u00e3o insights personalizados e did\u00e1ticos, o que garante um estudo de caso mais assertivo para a sua marca, com melhores resultados e ROI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8555cef e-flex e-con-boxed e-con e-parent\" data-id=\"8555cef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2029e55 elementor-widget elementor-widget-image\" data-id=\"2029e55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"551\" src=\"https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/resize-1-1024x705.jpg\" class=\"attachment-large size-large wp-image-1238\" alt=\"\" srcset=\"https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/resize-1-1024x705.jpg 1024w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/resize-1-300x207.jpg 300w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/resize-1-768x529.jpg 768w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/resize-1-1536x1058.jpg 1536w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/resize-1-2048x1410.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cd86bb e-flex e-con-boxed e-con e-parent\" data-id=\"8cd86bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebec045 elementor-widget elementor-widget-text-editor\" data-id=\"ebec045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integrada com a Paladin e a Falcon, a Brandwatch ampliou ainda mais suas funcionalidades para descobrir novas tend\u00eancias, gerenciar canais, equipes, fluxos de trabalho e campanhas, monitora\u00e7\u00e3o de amea\u00e7as emergentes e configura\u00e7\u00e3o de alertas inteligentes em tempo real.<\/p><p>Com o Social Media Managers, da Brandwatch, \u00e9 poss\u00edvel gerenciar todos os seus canais em um s\u00f3 lugar, interagir com sua comunidade nas redes sociais em grande escala, e medir seu desempenho das publica\u00e7\u00f5es org\u00e2nicas e pagas, com pain\u00e9is personaliz\u00e1veis \u200b\u200bavan\u00e7ados.<\/p><p>Quando se trata de entender os consumidores, a Brandwatch \u00e9 a plataforma ideal. A automa\u00e7\u00e3o e a IA auxiliam na economia de tempo ao possuir acesso a um conjunto completo de solu\u00e7\u00f5es, incluindo conte\u00fado, engajamento e an\u00e1lise.<\/p><p>Especializada em social listening, a Brandwatch entrega insights valiosos para a cria\u00e7\u00e3o de estrat\u00e9gias de marketing imbat\u00edveis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d700c3f e-flex e-con-boxed e-con e-parent\" data-id=\"d700c3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b94073 elementor-widget elementor-widget-heading\" data-id=\"8b94073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hootsuite | Social Media Marketing and Management Tool<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52bb044 e-flex e-con-boxed e-con e-parent\" data-id=\"52bb044\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c97daec elementor-widget elementor-widget-text-editor\" data-id=\"c97daec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Hootsuite \u00e9 um gerenciador de redes sociais que possibilita, em interface intuitiva e simplificada, a otimiza\u00e7\u00e3o do seu tempo e desempenho nas redes com a programa\u00e7\u00e3o de publica\u00e7\u00f5es, visualiza\u00e7\u00e3o do conjunto de posts entre outros recursos.\u00a0<\/p><p>Com a Hootsuite, tamb\u00e9m \u00e9 poss\u00edvel aumentar o reconhecimento da marca, interagir com seu p\u00fablico e gerar leads. A plataforma permite que seus usu\u00e1rios criem, agendem, publiquem e gerenciem conte\u00fados e campanhas publicit\u00e1rias para redes sociais em um \u00fanico dashboard.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5259a0f e-flex e-con-boxed e-con e-parent\" data-id=\"5259a0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9c7d63 elementor-widget elementor-widget-image\" data-id=\"a9c7d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/site-polis-salesforce-1.png\" class=\"attachment-large size-large wp-image-1239\" alt=\"\" srcset=\"https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/site-polis-salesforce-1.png 1000w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/site-polis-salesforce-1-300x300.png 300w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/site-polis-salesforce-1-150x150.png 150w, https:\/\/polis.consulting\/wp-content\/uploads\/2025\/09\/site-polis-salesforce-1-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6c7ca8 e-flex e-con-boxed e-con e-parent\" data-id=\"c6c7ca8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-739fead elementor-widget elementor-widget-text-editor\" data-id=\"739fead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Al\u00e9m disso, a solu\u00e7\u00e3o para atendimento a clientes em m\u00eddias sociais ajuda a atender seus clientes rapidamente, visualizando e gerenciando todas as conversas com eles em um \u00fanico painel de controle. Uma IA combinada com o toque humano proporciona aos seus usu\u00e1rios experi\u00eancias incr\u00edveis de atendimento.\u00a0<\/p><p>Quando falamos em an\u00e1lise de m\u00eddia social, a Hootsuite \u00e9 a que possui a ferramenta mais profunda e personaliz\u00e1vel. A plataforma possui o plano mais barato do mercado, com a permiss\u00e3o de ter 10 redes sociais cadastradas e sem taxas extras para publica\u00e7\u00f5es. Al\u00e9m disso, a plataforma permanece com as conversas no Facebook, Twitter e Instagram na sua caixa de entrada por seis semanas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-576bf7e e-flex e-con-boxed e-con e-parent\" data-id=\"576bf7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc699f elementor-widget elementor-widget-heading\" data-id=\"7bc699f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">As melhores solu\u00e7\u00f5es para substituir o Social Studio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b93d5df e-flex e-con-boxed e-con e-parent\" data-id=\"b93d5df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adcd565 elementor-widget elementor-widget-text-editor\" data-id=\"adcd565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Diante da alta competitividade do mercado, que tem exigido das marcas estrat\u00e9gias cada vez mais robustas de posicionamento no ambiente digital, muitas solu\u00e7\u00f5es surgem com a promessa de oferecer os melhores recursos para intelig\u00eancia de marketing nas redes sociais.<\/p><p>A Polis Consulting preza por oferecer apenas solu\u00e7\u00f5es de ponta reconhecidas e premiadas mundialmente. Fale com um de nossos consultores para que possam te ajudar nesse processo de escolha recomendando plataformas e solu\u00e7\u00f5es de acordo com a necessidade e budget de cada cliente.<\/p><div class=\"post-tags\"><span class=\"tag-links\">Com a tag<a href=\"https:\/\/polis.consulting\/blog\/tag\/brandwatch\/\" rel=\"tag\">Brandwatch<\/a>,\u00a0<a href=\"https:\/\/polis.consulting\/blog\/tag\/hootsuite\/\" rel=\"tag\">Hootsuite<\/a>,\u00a0<a href=\"https:\/\/polis.consulting\/blog\/tag\/social-media\/\" rel=\"tag\">Social Media<\/a>,\u00a0<a href=\"https:\/\/polis.consulting\/blog\/tag\/social-studios\/\" rel=\"tag\">Social Studios<\/a><\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Salesforce Social Studio: saiba tudo sobre o fim da plataforma O Social Studio, ferramenta de gerenciamento de m\u00c3\u00addia social da Salesforce ser\u00c3\u00a1 descontinuada, de acordo com a empresa. A previs\u00c3\u00a3o \u00c3\u00a9 que os clientes perder\u00c3\u00a3o o acesso em 18 de novembro de 2024 ou ao final do contrato. Voc\u00c3\u00aa sabia que a Polis Consulting tem [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1236,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1235","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Salesforce Social Studio: saiba tudo sobre o fim da plataforma - Polis Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/polis.consulting\/en\/salesforce-social-studio-saiba-tudo-sobre-o-fim-da-plataforma\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Social Studio: saiba tudo sobre o fim da plataforma - Polis Consulting\" \/>\n<meta property=\"og:description\" content=\"Salesforce Social Studio: saiba tudo sobre o fim da plataforma O Social Studio, ferramenta de gerenciamento de m\u00c3\u00addia social da Salesforce ser\u00c3\u00a1 descontinuada, de acordo com a empresa. 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A previs\u00c3\u00a3o \u00c3\u00a9 que os clientes perder\u00c3\u00a3o o acesso em 18 de novembro de 2024 ou ao final do contrato. 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